Privacy Policy

At SextoysHub.com.au, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information: Your name, email address, phone number, shipping and billing address, and payment details.
Order Information: Details of the products you purchase, your order history, and related transaction details.
Device Information: Your IP address, browser type, and device information for security and site optimisation purposes.

2. How We Use Your Information

To process and deliver your orders.
To communicate with you regarding your orders, delivery, and customer support.
To improve our website, services, and user experience.
To prevent fraud or misuse of our services.
To comply with Australian legal requirements.

3. Storage and Security

We take your data security seriously. All personal data is stored on secure servers and protected using industry-standard encryption and security measures. We do not store full credit card information on our servers.

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may only disclose information if:

Required by law or to comply with legal processes.
Necessary to protect our rights, customers, or property.
Shared with trusted service providers (e.g., couriers, payment gateways) solely to fulfil your order.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and cart information.
Analyse traffic and user behaviour to improve our site.

You can manage cookie preferences in your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.

7. Your Rights

Under Australian privacy law (Privacy Act 1988 - Cth), you have the right to:

Access your personal data we hold.
Request correction of incorrect or outdated information.
Request deletion of your personal data, subject to legal and transactional requirements.

To make a request, email us at: support@sextoyshub.com.au

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 support@sextoyshub.com.au