Shipping & Payment Information
📦 Shipping Policy
Discreet & Fast Delivery
We understand the importance of privacy. All orders from SextoysHub.com.au are shipped in plain, unmarked packaging with no mention of our brand or product contents.
Processing Time
- All orders are processed and shipped within 24 business hours after payment is confirmed.
- Orders placed on weekends or public holidays will be shipped the next business day.
Delivery Estimates (within Australia)
- Standard Shipping: 2–6 business days
- Express Shipping: 1–3 business days
*Shipping times may vary based on your location and courier performance. Tracking is provided for all shipments once dispatched.
Shipping Fees
- Free Standard Shipping on all orders over $250 AUD.
- Flat-rate shipping fees apply to smaller orders, calculated at checkout.
Order Issues or Delays
If your order hasn't arrived within the expected timeframe, please contact us at support@sextoyshub.com.au and our team will assist you promptly.
💳 Payment Information
We apologise for the inconvenience. While we finalise our secure payment gateway, please follow the instructions below to complete your order:
1️⃣ Place Your Order
Click "Place Order" on our website and proceed through the checkout to confirm your purchase.
2️⃣ Make Your Payment
- Account Name: FG INTL.PTYLTD
- BSB: 012325
- Account Number: 663264875
- OR PayID: SVHPAYID@GMAIL.COM
3️⃣ Send Payment Proof
Use this format in your reference: Your Name - Order #12345
Email your payment screenshot to: 📩 SVHPAYID@GMAIL.COM
4️⃣ Important Notes
- 🕐 Orders not paid within 24 hours will be automatically cancelled.
- 📤 Tracking is sent within 12 hours after payment confirmation.
- 🚚 Orders ship once payment is fully cleared in our account.
Need assistance? Reach out to our support team any time at support@sextoyshub.com.au